FAQ
What should I do if I have some medical concerns?
You consult your physician before purchasing and
using any sporting braces or rehabilitation
accessories. Each user has a different condition,
and professional physicians can address your
concerns directly.
What size should I order?
If you are not sure which size to choose, please
use our sizing guide located on the product detail
page to help you determine which size will be the
best fit for you. If you are still in doubt, simply send
us a message and we can Help you decide the
appropriate size.
How do I wash my Bracoo Product?
We recommend hand-washing all Bracoo product
to maximize the durability and lifetime of your braces.
Please use cold water and mild detergent during
the wash and hang dry afterward.
Do not use softeners.
Can I place a volume order?
Please send us an email with your contact information
and our dedicated sales representatives will get in
touch with you as soon as possible.
Where can I find the product detail and user’s manual?
Also each product page, we provide product manual
and instruction video.
Please click the “User Manual Download” button below
the product feature to download more information.
Also, click “Wear Instruction Video” to watch the how to wear steps.
Still have problem?
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